COVID-19 - Latest (19-03-20)

Posted: Thu, 19 Mar 2020 15:45 by Jeni

The health and wellbeing of all our customers is our absolute priority.

Following the recent update from the government to close schools from Friday 20 March, we have taken the decision to coincide the closure of our leisure facility and village hall from 10pm on the same date until further notice.

Keeping fit and active remains important for everybody's health and wellbeing and is one of the best ways to build resilience to viruses. To help you keep up your fitness levels Bolsover District Council are working with their instructors to provide a series of filmed classes and exercises that you can take part in, in the comfort of your home to maintain your activity levels. These will be available on the Bolsover TV channel at www.bolsover.tv

We will be using the time of closure to do a deep clean of the facilities and undertake routine maintenance so when we do open again it will be fully ready for you to use again.

As the situation is fluid and constantly changing we will provide regular updates on our website and social media platforms with all relevant information regarding re-opening.

For information on memberships and bookings please see our FAQ section below.

If you have any specific questions or queries please contact us via email at enquiries@shirebrooktowncouncil.gov.uk or telephone us on 01623 742475. Please bear in mind that as we will be operating on skeleton staff it may take a while to answer your query.

Many thanks and keep safe and well.

Shirebrook Town Council

For more information and guidance regarding Coronavirus please see the following sites;

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

https://www.nhs.uk/conditions/coronavirus-covid-19/

FAQ's

Memberships

Any period of closure will be automatically added to the end of your membership. i.e. If you joined on 1 February 2020 and we are closed for two months, your membership will be extended for two months and your new renewal date will be 1 April 2021.

Individual Memberships

All memberships will be frozen along with your Direct Debits. These will be restarted when we re-open.

What if I want to cancel my membership?

You have every right to cancel your membership whenever you want.

Party Bookings

If you have a party booked, please contact us on 01623 742475 and we will offer you either a full refund or an alternative date in the future.

Block Bookings

All block bookings will be frozen. The length of time you have remaining on your booking will carry forward for when we re-open again.

New bookings

Please note due to the ever-changing nature of the situation will are unable to take any new bookings as we do not know how long the closure will be in force. Please keep checking our website and social media platforms for updates.